Assistant Operations Manager (Fine Dining & Service Excellence) - PAUL Bakery

Join PAUL Bakery, a globally celebrated French artisanal bakery, and step into a leadership role where passion for hospitality, operational excellence, and authentic craftsmanship meets career growth. As the Assistant Operations Manager, you will play a pivotal role in ensuring seamless operations across our multiple locations in Bali, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. Your mission is to enhance service excellence and maintain the highest standards of quality and efficiency in our fine dining experience.

In this role, you will daily oversee the smooth functioning of our bakery operations, from managing inventory and staff schedules to implementing new service initiatives. You'll work closely with our team of skilled bakers, chefs, and service staff to ensure that every customer experience is memorable and that our products meet the rigorous standards of our French artisanal heritage.

At PAUL Bakery, we offer a dynamic and supportive work environment where your expertise and dedication will be recognized and rewarded. This is your opportunity to grow, learn, and contribute to a brand that values innovation, quality, and the art of baking.

📋 Tanggung Jawab Pekerjaan

• Oversee daily bakery operations, ensuring high-quality products and excellent customer service.
• Manage inventory and procurement to maintain optimal stock levels and minimize waste.
• Develop and implement service excellence initiatives to enhance the customer experience.
• Train and mentor staff to uphold operational standards and foster a positive work environment.
• Monitor and analyze operational data to identify areas for improvement and implement corrective actions.
• Collaborate with cross-functional teams to ensure seamless integration of operations across multiple locations.
• Ensure compliance with health and safety regulations, as well as food safety standards.
• Participate in the development and execution of the bakery's strategic plan.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in bakery operations or a similar role in the hospitality industry.
• Proven experience in managing staff, inventory, and operations in a fast-paced environment.
• Strong knowledge of food safety and health regulations.
• Excellent communication and leadership skills, with the ability to inspire and motivate a team.
• Proficiency in using operational software such as QuickBooks, SAP, or similar systems.
• Certification in food safety (e.g., ServSafe, HACCP) is a plus.
• Fluent in English and Bahasa Indonesia.

🛠️ Keahlian

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